Support

Get answers to common questions, find product warranty information, and view helpful installation videos.

Contact Us

FAQ

Contact customer service at 844-364-2502 or contact@castico-tx.com and we will provide support with your project.

For missing package contects, you can contact customer service at 844-364-2502 or contact@castico-tx.com and we will send you the missing items.

Drain opening is compatible with 2 in. standard drains, recommended is the OATEY Shower Drain with 4-1/4 in. Round Snap. Home Depot Sku# 1003316826

Yes, you can use construction adhesive to install shower base and walls.

Yes, Castico Pan Bases may be trimmed 1 1/2″ on each side. Shower walls may be trimmed 1/2″ on each side.

We recommend a wet tile saw for trimming. If using a circular saw, a diamond tile blade is recommended. You may also contact your local Home Depot for equipment rental.

The shower base has a low profile entry of 1-1/8” or can be installed flushed to the floor. Yes, it can hold the weight of a wheelchair.

Yes, you can request one by contacting customer service at 844-364-2502 or contact@castico-tx.com

Please contact customer service at 844-364-2502 or contact@castico-tx.com

Yes, Castico Shower Walls can be drilled into for installation of accessories.