Support
Get answers to common questions, find product warranty information, and view helpful installation videos.
Installation Support
INSTALLATION VIDEO
INSTALLATION VIDEO
INSTALLATION VIDEO
Contact Us
FAQ
Contact customer service at 844-364-2502 or contact@castico-tx.com and we will provide support with your project.
For missing package contects, you can contact customer service at 844-364-2502 or contact@castico-tx.com and we will send you the missing items.
Drain opening is compatible with 2 in. standard drains, recommended is the OATEY Shower Drain with 4-1/4 in. Round Snap. Home Depot Sku# 1003316826
Yes, you can use construction adhesive to install shower base and walls.
Yes, Castico Pan Bases may be trimmed 1 1/2″ on each side. Shower walls may be trimmed 1/2″ on each side.
We recommend a wet tile saw for trimming. If using a circular saw, a diamond tile blade is recommended. You may also contact your local Home Depot for equipment rental.
The shower base has a low profile entry of 1-1/8” or can be installed flushed to the floor. Yes, it can hold the weight of a wheelchair.
Yes, you can request one by contacting customer service at 844-364-2502 or contact@castico-tx.com
Please contact customer service at 844-364-2502 or contact@castico-tx.com
Yes, Castico Shower Walls can be drilled into for installation of accessories.